The British Council Mexico is growing quickly and we are looking for new talent to join our team as an Exams Compliance Lead.
What will be the purpose of our next Exams Compliance Lead?
•To provide specialist professional advice and support to exams operations within the Americas in the achievement, monitoring and embedding of IELTS and Quality and Compliance Assurance (QCA) standards.
• To support centres on effective implementation of action points arising from IELTS audits.
The focus will be on understanding the broad range of QCA standards and how they apply to a range of Exams policies and procedures and supporting Operations in navigating a path through them to advise on appropriate solutions to target improvements and manage risk, and to provide continued support to ensure IELTS standards are consistently adhered to in all centres.
The accountabilities, responsibilities and main duties of this role will be:
•Consultancy, analysis & problem-solving.
• Internal customer focus.
• Service improvement.
• Relationship & stakeholder management.
• Leadership & management.
The main opportunities or challenges for the role are:
1.This is a new role and will require dedicated time to build relationships and raise the awareness and credibility of the new function within the region.
2.Support the transition from Online QCA to additional Exams Quality and Compliance System (EQCS) functionality as it becomes available, and training and change management required across the region.
3.Provide ongoing advice/support to Exams teams to help increase and maintain high levels of compliance in IELTS, QCA and awarding body standards, and to mitigate/reduce risk.
4.Following training/shadowing, carry out comprehensive Quality and Compliance Assessment (QCA) reviews in clearly defined high priority areas, with clear, prioritised recommendations to support exams operations to 1) increase compliance and 2) mitigate any identified risks. Carry out IELTS audits in line with global scheduling through the IELTS Global team.
For more information, please read the attached documents. If you meet the indicated requirements, please apply here. Deadline for applications is the February 5 of 2017 at 23:59 UK Time.